We stand by CoinTracker's product, and though there are some limitations, your satisfaction is of utmost importance to us. If you aren't satisfied, we aren't satisfied. Therefore all CoinTracker purchases come with a 100% money-back within 30 days of your purchase. To claim your refund, please contact us with:
- Your CoinTracker email
- Your request for refund
- Why CoinTracker didn't work for you (so we can work on improving the product)
You can also cancel or change your subscription any time from the portfolio assistance page. You will still have access to your portfolio plan until the end of the most recently billed month and you will no longer be billed for any future months.