We stand by CoinTracker's product, and though there are some limitations, your satisfaction is of utmost importance to us. If you aren't satisfied, we aren't satisfied.
Annual Tax Plans
100% money-back within 30 days of your purchase. To claim your refund, please email your purchase receipt to feedback [at] cointracker.io with:
- Your CoinTracker email
- Your request for refund
- Why CoinTracker didn't work for you (so we can work on improving the product)
Monthly Portfolio Assistance Subscriptions
Cancel or change your subscription any time from the portfolio assistance page. You will still have access to your portfolio plan until the end of the most recently billed month and you will no longer be billed for any future months.